About Us

The field of Customer Relations Management (CRM) is an entire technological world, which brings together the various technology systems that deal with managing customer relations. One of the most innovative and successful CRMs is Salesforce. In recent years, Salesforce has transformed from a system into a platform and is now a global leader and a strong player in the implementation of client management solutions. The Salesforce platform, which tops global ranking lists, enables organizations to connect with their customers efficiently and intelligently, offer them a new and advanced customer experience and form an infrastructure for innovative projects, in which the customer is at the center.

 

CloudTech by Yael Group is a leading Salesforce partner that specializes in the characterization and implementation of solutions based on the software giant’s cloud platform for enterprise projects. Our teams of experts, who have extensive knowledge and many years of experience, enable CloudTech to lead the Israeli market in projects for entities in all sectors of the economy: government ministries, large retail companies, media corporations, insurance and finance groups, pharmaceutical companies, and more. Additionally, CloudTech manages projects that include consulting and implementation, with a specialization in the various modules, including service, marketing, finance and portals. This partnership connects Salesforce’s powerful and flexible platform with CloudTech as a strong partner that knows the ecosystem and how to integrate multitudes of tools and solutions such as Tableau’s analytics, the integration of Mulesoft or Commerce Cloud, Vlocity’s sectorial solutions and more, with the purpose of creating a 360-degree solution for its customers.

 

CloudTech serves as the group’s Salesforce project task force for enterprise entities. Along with other knowledge centers in the group, such as integration experts or data and analytics experts, CloudTech provides their clients with a complete solution in comprehensive projects that require a variety of specializations. CloudTech teams’ experience in cloud applications enables them to lead large-scale projects, such as efficient cloud transitions, and empowers any client to advance their company’s business goals.

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Solutions

Salesforce Modules

Our team of experts leads Salesforce-based technology projects for business and public entities, across sectors. Our services include consulting, attribution, assimilation, and a specialization in portals and service, marketing, and financial modules. We are experts in adapting our various solutions to different organizational needs, so as to empower each and every organization to lead, within a highly competitive market.
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Salesforce Projects

Salesforce, considered a powerful player in the customer management solutions space, enables organizations to smartly connect to their customers, offer them advanced customer experiences, and effectively communicate with them, to generate added value. CloudTech, a Yale Group subsidiary and a golden Salesforce partner, offers rich experience and a deep familiarity with the Salesforce environment and its ecosystem.
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Salesforce Lightning

In addition to Salesforce’s service and customer management capabilities, the company also offers innovative Lightning technology services. These include advanced UX and UI features – screens that are customized for customer support, payment, sales, etc., flexible management capabilities, short development times, and the ability to quickly scan results, simplifying customer support processes, while raising the bar on the level of service that can be provided.
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Sector-specific Expertise

Our experts know how to match the right response to each organization’s business goals, when working on Salesforce-based projects with entities across most industry sectors. This includes enterprise entities launching cloud projects that need expert consultants to work with them in maximum transparency, understand the sector’s needs, and match the ideal solution to see that they’re fulfilled.
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Salesforce
Integrations

Salesforce Integrations

Our rich experience in integrations between systems, information, processes, and people includes proven experience working on large and complex projects, advanced training, and certification in TIBCO and Mulesoft. The integration solutions that we assimilate within our projects enable us to easily connect Salesforce to any system – on premise or in the cloud – and boost any organization’s digital transformation processes.
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Analytics with Salesforce

Tableau, a company acquired by Salesforce, specializes in Business Intelligence and data analysis applications, enabling Salesforce and its customers to access more solutions in the fields of sales, marketing, and support. Yael Group’s knowledge of the BI world enables us to manage Salesforce-based projects, while benefiting from a full image and understanding of the customer and its needs.
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Complementary Solutions

At CloudTech, our teams of experts integrate unique complementary tools and solutions at the forefront of cloud technology into the projects they lead. These enable us to access and provide advanced capabilities, such as meeting and email synchronization by connecting on premise email servers to cloud systems, connecting cloud backup solutions to data and metadata backup solutions to create interactive forms and digital signatures, and Salesforce’s data security solutions.
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Data Security Standards

Salesforce Shield security solution is part of Salesforce’s value-adding offering. It is an advanced tool that enables the platform to comply with stringent international data security standards, and provides enterprises with an especially high level of protection, for all their organizational data. All this, while maintaining transparency, real-time data monitoring, ongoing monitoring of application and data usage, sensitive data encryption, and more.
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All solutions

Services
& Advantages

Leading Salesforce-based cloud transition projects for enterprise entities
Project management with complete transparency, managing economic feasibility and maximizing business potential
Integrating Salesforce Lightning tools for projects including advanced UX and UI features
Teams of experts with extensive knowledge and experience with local and global cloud computing projects
Integration of various modules in marketing, service and financial sectors with organizational cloud projects
In-depth knowledge of the Salesforce ecosystem with skills and expertise that incorporate the multitude of tools and solutions that interface with the system
Integration of advanced Salesforce security tools for organizations across sectors

Our Team

Tal Kisilevich

CloudTech CEO

Etty Ohayon

VP Projects at CloudTech

Arik Mifano

VP Sales at CloudTech

Oshrit Carmi

VP Delivery & Operations

9 Atir Yeda St., floor No. 1, Kfar Saba, Tel. 09-7639420

Customers

Partners