The field of Customer Relations Management (CRM) is an entire technological world, which brings together the various technology systems that deal with managing customer relations. One of the most innovative and successful CRMs is Salesforce. In recent years, Salesforce has transformed from a system into a platform and is now a global leader and a strong player in the implementation of client management solutions. The Salesforce platform, which tops global ranking lists, enables organizations to connect with their customers efficiently and intelligently, offer them a new and advanced customer experience and form an infrastructure for innovative projects, in which the customer is at the center.
CloudTech by Yael Group is a leading Salesforce partner that specializes in the characterization and implementation of solutions based on the software giant’s cloud platform for enterprise projects. Our teams of experts, who have extensive knowledge and many years of experience, enable CloudTech to lead the Israeli market in projects for entities in all sectors of the economy: government ministries, large retail companies, media corporations, insurance and finance groups, pharmaceutical companies, and more. Additionally, CloudTech manages projects that include consulting and implementation, with a specialization in the various modules, including service, marketing, finance and portals. This partnership connects Salesforce’s powerful and flexible platform with CloudTech as a strong partner that knows the ecosystem and how to integrate multitudes of tools and solutions such as Tableau’s analytics, the integration of Mulesoft or Commerce Cloud, Vlocity’s sectorial solutions and more, with the purpose of creating a 360-degree solution for its customers.
CloudTech serves as the group’s Salesforce project task force for enterprise entities. Along with other knowledge centers in the group, such as integration experts or data and analytics experts, CloudTech provides their clients with a complete solution in comprehensive projects that require a variety of specializations. CloudTech teams’ experience in cloud applications enables them to lead large-scale projects, such as efficient cloud transitions, and empowers any client to advance their company’s business goals.Read More